“Real Learning’s partnership approach is professional, the experience thoroughly enjoyable, and the impact (as evidenced by student feedback) most valuable.” (Dr. Brian Harney, Lecturer in HRM at Dublin City University and Academic Fellow, Centre for International HRM, University of Cambridge)

“The level of service we receive from Real Learning is second to none, true professionalism from actors that deliver above and beyond expectations.” (Derek Fox, Managing Director, DF Leap Training Solutions)

“Working with Real Learning has been a refreshing experience. They took the time to understand the learning objectives of our programme, and they have been forthcoming with relevant and useful ideas and alternatives. What I found outstanding about working with Real Learning is their precision and their ability to fit in seamlessly with the programme. Testimonial to that is the participants’ feedback highlighting how the use of real actors for role play has had a profound impact on the learning.” (Fabio Grassi, Executive Learning Director at Irish Management Institute)

To what extent did the inclusion of an actor in this learning session’s process increase the effectiveness of your learning experience?

(This is the total response from all participants in all programmes up to 18th April 2017.)

“The actors were a great addition to the day - impartial and professional - it wouldn’t have been as effective without them.” (Programme participant, IMI)

“Role playing was a brilliant way to give practical application to the theory.” (Programme participant, IMI)

“Well worth the expense incurred. They were great!” (Programme participant, IMI)

“The actor added a great deal to my learning experience.” (MHRM Student, DCU Business School)

“I feel the inclusion of the actor made the whole experience much more realistic and would resemble a real life appraisal much more clearly than the same exercise with my peers.” (MHRM Student, DCU Business School)

“[The actors] were excellent. [They] gave very good feedback after role play and gave an understanding of the effect things we say actually have on the customer.” (Programme participant, Financial Services.)

“Made the role play feel like real life. [The actors] knew their stuff [and] showed different ways to respond.” (Programme participant, Financial Services.)

“[The interaction with the actors] helped make it more realistic, entertaining, interesting and made you want to participate more.” (Programme participant, Financial Services.)

“We had valid feedback from the perspective of the customer which is something we have never had.” (Programme participant, Financial Services.)

“I couldn’t have imagined how real or useful this exercise was. It certainly surpassed my expectations.” (Programme participant, IMI)

“It brought the learning to life - not just a training workshop. We will remember the key learning points.” (Programme participant, Enterprise Ireland)

“The actors were a brilliant addition to a great class.” (Programme participant, DAA)

“Made it feel real. I soon forgot it was a role-play as it felt like actual experience.” (Programme participant, IMI)